Know the people behind the numbers.
Keep individual and business profiles, photos, identification, guarantors, groups and account histories together. Preview private documents without leaving the customer record.
PURPOSE-BUILT FOR MICROFINANCE
Your community.
Your capital.
Room to grow.
Bring customers, lending, savings, investors and accounting into one company workspace. Give your team clear responsibilities and keep every decision connected to its records.
Currently free to useNo subscription required
A little clarity. A lot more possibility.
branch.Illustrative workspaceAM
YOUR DAILY OVERVIEW
A clearer view of your day.
Outstanding principalGHS 84,500Company portfolio
Applications to review08Ready for your decision
Collections this weekIllustrative data
Every decision, recorded.From application to approval.
The right access.
For the right people.Role-based company workspaces
For the right people.Role-based company workspaces
ONE CONNECTED WORKSPACE
Customers Lending Savings Investors Accounting
THE TOOLS BEHIND YOUR EVERYDAY
Less scattered work.
More connected operations.
From the first customer conversation to the last repayment, keep your team working from the same records.
Shape lending around your customers.
Choose flat, reducing, annuity, interest-only or compound interest. Set flexible schedules, review applications independently, and manage loan changes, penalties and agreements.
Keep collections in view.
Record partial and advance repayments, print numbered receipts, review reversals and hold excess payments as customer credit. Follow arrears, contact notes and payment promises.
Make room for savings and susu.
Offer deposit products with daily-balance interest, fees and minimum balances. Manage liens, internal transfers, frozen accounts and independently reviewed withdrawals or closure.
Give every transaction a trail.
Connect balanced journals, ledgers, bank and mobile-money reconciliation, and daily closing. Track income, expenses, recurring entries, fixed assets and depreciation.
See the portfolio from every angle.
Review branch and officer performance, aged arrears, portfolio-at-risk ratios, cash flow and forecasts. Export CSV and Excel reports, or generate branded PDF statements.
Stay connected beyond the counter.
Give customers a portal for their own accounts, documents and loan applications. Collect enquiries with public forms, then review and convert submissions into customer or loan records.
Keep funding and collateral in view.
Manage investor products, accounts, deposits, funding reservations and reviewed withdrawals. Give investors their own portal, and keep collateral valuations and files linked to loans.
Make the workspace fit your team.
Preview bulk CSV imports before saving. Add custom fields, record numbering and Word templates, plan staff events, and connect other tools through scoped API keys and signed webhooks.
THE LATEST WORKSPACE UPDATES
More clarity.
More of your work, connected.
New document tools, private cloud storage and refreshed screens support the work your team does every day.
Read PDFs inside the workspace.
Move between pages, zoom in and download customer documents from the in-app viewer. Customer and guarantor photos stay linked to their own records.
Keep private files with their records.
Cloud-backed document storage supports customer files, attachments, branding and templates. Viewing and downloading follow the same company and staff access checks.
A clearer workspace for every role.
Refreshed dashboard, sign-in and registration screens make everyday information easier to read. Branch managers and officers keep the records and queues relevant to their work.
Page updated
A CLEAR PATH FROM THE START
Make the next step
an easier one.
A practical workflow that connects your people, your decisions and your records.
- 01
Make it your workspace
Register your company. Add branches, loan products and the business rules your team works with.
- 02
Bring your team together
Invite staff and assign their roles, branches and approval limits.
- 03
Build your customer relationships
Add profiles, identification, photos, guarantors and supporting documents in one place.
- 04
Keep the work moving
Review applications, record confirmed payments and follow the numbers through to your reports.
BUILT AROUND YOUR PEOPLE
One company.
A workspace
for every role.
Give each person a relevant home screen, the records they need and clear responsibilities.
Staff access is managed by your company owner or administrator.
Owners & managers
Performance, portfolio visibility and the decisions that need you.
Loan officers
Assigned customers, applications and collection follow-ups.
Cashiers
Approved disbursements, payments, savings and receipts.
Accountants
Ledger entries, statement matching and financial reports.
Administrators
Staff invitations, branches and company preferences.
Auditors
Read-only records, sensitive changes and approval history.
A stronger foundation
for everyday decisions.
Keep the evidence behind your operations close at hand.
Company-scoped records
Customers, staff and transactions are associated with their company workspace.
Private document access
View customer and guarantor photos and documents through authenticated access.
Independent approvals
Separate preparation, review and payment responsibilities in lending workflows.
A recorded history
Trace sensitive changes, approval decisions, receipts and accounting entries.
ROOM TO GET STARTED
Your company workspace.
Currently free to use.
Set up your company, bring your team together and start managing your daily operations. No subscription payment is required.
Seven staff roles · Company and branch access controlsA FEW THINGS TO KNOW
Your questions,
answered.
Who is Branch for?+
Branch is a company workspace for microfinance teams managing customers, lending, collections, savings and daily financial operations. Each company manages its own products and customer relationships.
How does my company get started?+
Create your company account, verify your email, set up your branches and loan products, and invite your staff. Your company owner can assign roles and approval limits.
Does each staff member get their own dashboard?+
Yes. Owners, administrators, managers, loan officers, cashiers, accountants and auditors have workspaces and permissions suited to their roles.
Is Branch free to use?+
Branch is currently free to use. No subscription payment is required to open and use your company workspace. External payment and messaging providers may charge for their own services.
Can we use savings and susu?+
Yes. Enable savings and susu, configure deposit products and daily-balance interest, and manage fees, minimum balances, liens and transfers. Withdrawals and final account closure support independent review.
Can customers and investors sign in?+
Yes. Company-managed portal access lets customers view their own accounts and documents and submit loan applications. Investors can view their own investment accounts and movements. Portal access remains separate from staff access.
Can we bring in existing records?+
Yes. Bulk CSV imports support customers, loan applications, repayments, savings records, expenses and repayment schedules. Preview validation errors before confirming the import; financial review rules still apply.
What about online payments and messages?+
Paystack supports verified customer collection links when your company's merchant account is connected. Email and Arkesel SMS support reminders and messaging workflows. Provider credentials and delivery setup are required; scheduled actions also need background processing enabled.
Can our branches use different currencies?+
Each company uses one base currency across its branches. Staff can be assigned to branches, with branch-specific lending limits, holiday calendars and access scopes.
YOUR NEXT CHAPTER STARTS HERE
Give your mission
room to grow.
Your people, your purpose and your daily operations.
Together in one company workspace. Currently free to use.